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1. How do I file a complaint?

You may submit a complaint online, through email to [email protected], in person at 9 12th Ave. South in Nampa, or by calling our office at 208-468-5473.

2. What information must I provide to make a complaint ?

Please be prepared to provide the street address of the property you are complaining about and specifics regarding the complaint. While anonymous complaints are accepted, providing your name and contact information will allow the Code Officers to reach you in case there are additional questions regarding the complaint. Please be aware that there are several properties located within Nampa's boundaries that have not been annexed into the City, in which case the Code Compliance Divivsion will advise you to contact Canyon County with your complaint.

3. What happens after a complaint is received by the City?

Upon receipt of a complaint, a Code Enforcement Officer will visit the property to determine whether their is a violation of City Code. If so, the Officer will contact the property owner regarding the violation and attempt to obtain voluntary compliance through communication and courtesy and followup notices. It is the City’s experience that this course is highly effective in obtaining compliance; however, when voluntary compliance does not occur and a violation persists, Code Enforcement will mail and/or post a notice ordering the property owner to abate the violation within a specified time period. Absent a timely response to this notice, Code Enforcement may then proceed to abate the violation, assess the costs against the property owner by tax lien, and/or may issue a Uniform Citation and forward the case for civil or criminal prosecution.

4. I phoned in a complaint weeks ago, why has nothing been done to the property?

Responsible parties must be provided notice that there is a problem or violation that exists on their property. They will be provided with a reasonable time period in which to correct the violation(s). In some instances, the time frames are based on due process statutes. Rest assured that your complaint / concern is important and is being handled in the most expeditious and appropriate manner.

5. Can the City enforce Home Owner’s Association by-laws, subdivision restrictions or deed restrictions (CC&R’s)?

No. If someone in the subdivision is violating a provision of the CC&R’s, it is the responsibility of the association to initiate legal enforcement action. The only regulations the code compliance and community relations can enforce are federal, state, and local laws and ordinances.

6. When are weeds or grass in violation of City Code?

The City may address weeds when they create a “public nuisance,” defined by City Code as weeds or grass taller than eight inches (8”) and/or weeds which, by reason of their size, manner of growth or location may constitute a fire hazard to any building, improvements, crops or other property or a vision obstruction for traffic. Noxious weeds are a violation regardless of their height and must be eradicated.

7. What Should be done if a DOG is running loose or excessively barking?

City of Nampa Animal Control handles all barking dogs and dogs at-large complaints. You may contact them on the Nampa PD non-emergency number at 208-465-2257.

8. Am I responsible for pre-existing problems on a property I purchase?

Yes. The property owner is responsible.

9. How do I report an abandoned or unlicensed vehicle?

Abandoned or unlicensed vehicles located on private property are handled by the Code Compliance Division. You may submit your complaint either online, by email at [email protected], in person at 9 12th Ave. S in Nampa, or by calling our office at 208-468-5473. Abandoned or unlicensed vehicles located on the street are handled by the Nampa Police Department and should be reported by calling 208-465-2257.

10. Who is responsible for the maintainance of curbs, gutters and sidewalks?

Property owners are responsible for the maintenance of all adjacent rights-of-was, to include; sidewalks, curbs and gutters. Maintenance means not only the removal of all weeds, debris, obstructions, and snow, but also for the replacement or repair of any damaged sidewalks, curbs and gutters.

11. Can a tenant be held responsible for maintenance of a property?

Yes. The City Code establishes that property owners and/or tenants are responsible for complaince with all City codes.

12. Does the City of Nampa have "time-restricted" parking?

The City of Nampa does have "two-hour" public parking in our Downtown Historic Business District. We also have parking spaces that are designated for "leased" parking customers only. Please pay careful attention to the signage and time limitations.

13. Parking- Where do I pay parking citations or how do I pay?

You may pay by mail or in person at 9 12th Avenue South, Nampa, Idaho 83651. Please make sure that you include your payment, along with your citation number. A drop box is located outside our main doors if you are paying after business hours.

14. How do I contest a parking ticket?

In order to contest a parking ticket, you must be the registered owner of the vehicle. Bring your ticket and registration to our Code Compliance office at 9 12thth Avenue South. We will issue you a Uniform Traffic Citation to initiate the paperwork to appear in court. You will then be scheduled to appear before the Clerk of the Magistrate's Court of the District Court of Canyon County located at 120 9th Avenue South to plead "not guilty". You will then be given a court date to see a judge. If the judge finds against you, Canyon County Court fees will be added to the original price of the citation.

15. Parking- How do I find out if my payment was received or if I owe more money?

You may call our Parking Compliance Officer at 208-468-5705 or our Main Code Compliance Division line at 208-468-5473 to determine if your payment was received and/or if any money is still owed.