As the State of Idaho returns to a modified Stage 2, the City of Nampa has updated their continued service to the community to keep residents, customers and staff safe and healthy.
The City of Nampa will continue to assist customers remotely through online services, phone and email. We are requiring those visiting City of Nampa departments in person to please wear face coverings to protect our staff. For the health and safety of our staff and the entire community, the City asks customers to only visit our facilities if they are healthy; if customers are feeling sick (experiencing fever, cough, shortness of breath, etc.), are awaiting COVID-19 test results or have been exposed to someone who has tested positive or awaiting test results, please allow us to assist you remotely.
Any location currently open within the City of Nampa will adhere to physical distancing guidelines and, therefore, capacity within buildings will be reduced. Below please find specific updates from various department within the City of Nampa:
NAMPA CITY COUNCIL & PLANNING & ZONING PUBLIC MEETINGS
In support of virtual public testimony, the City of Nampa has provided alternatives to provide testimony at Nampa City Council and Planning & Zoning meetings. More information is available at https://cityofnampa.us/1334/Virtual-Public-Hearing-Instructions. Written testimony may be submitted by email to firstname.lastname@example.org. Video testimony can be recorded in advance and sent to email@example.com. Comments can be left by voicemail by calling (208) 565-5190. Individuals can also sign up for public hearings online at https://www.cityofnampa.us/1339/Public-Hearing-Sign-Up. For additional questions regarding public testimony, contact the Clerk’s office at (208) 468-5415. Agendas for public meetings can be found at cityofnampa.us/agendacenter.
NAMPA CITY HALL / CLERK’S OFFICE | 411 3rd Street South
The Clerk’s office will provide passports service on Mondays, Wednesdays and Fridays by appointment only.
Appointments can be made at cityofnampa.us/passports or, for assistance, call (208) 468-5415. Additional online services are available at https://cityofnampa.us/143/City-Clerk.
NAMPA DEVELOPMENT SERVICES CENTER | 500 12th Avenue South
The Nampa Development Services Center includes Building Safety & Facilities Development, Economic & Community Development, Engineering / GIS, Environmental Compliance, Planning & Zoning and Public Works Administration. The Nampa Development Services Center will close to the public, but will continue providing services through online services. Meetings, if needed, will be scheduled by appointment, or take place via virtual platform.
NAMPA FIRE ADMINISTRATION | 9 12th Avenue South
Burn permits continue to be available by first calling (208) 468-5770 and then completing the application process by mail or email.
NAMPA PARKS & RECREATION | 131 Constitution Way
NAMPA PUBLIC LIBRARY | 215 12th Ave S
The Nampa Public Library is currently closed, however, patrons can still place library items on hold from their account (nampalibrary.org/catalog) and pick them up at the permanent holds pickup window, located on 3rd St. S. next to the outdoor book return. The hours for this service are 9 a.m. to 6 p.m. (Monday-Thursday) and 9 a.m. to 5 p.m. (Friday and Saturday). The library is offering computer sessions by appointment and patrons can sign up by calling (208) 468-4474 or visiting nampalibray.org and clicking to current services. The computer session hours are from 9am – 5pm (Monday-Friday) and 9am – 4pm (Friday and Saturday). Computer session appointments are for 45-minutes and begin at the top of the hour. Masks are required.
UTILITY BILLING | 401 3rd Street South
Nampa’s utility billing will continue to serve customers in person during regular hours from 8:30 a.m. to 5 p.m. Customers are encouraged to make payments using touchless options: online, over the phone (208-468-5711), through the mail or at our drop box located in our parking lot near 4th Street. Customers can also email questions to firstname.lastname@example.org. The Nampa Shares & Cares program is available to help customers who need utility billing assistance and meet income limits, and more information can be found at https://cityofnampa.us/1267/Nampa-Shares-Cares.
For more information, call the Mayor’s Office at (208) 468-5401, email email@example.com or visit cityofnampa.us.