Nampa Police Dispatch is one of the busiest dispatch centers in the state. Between January 1, 2021 and December 31, 2021, dispatch handled over 125,000 phone calls. 33,499 of those calls were 911 calls. Additionally, Nampa Dispatchers also handled 103 text-to-911. 77,467 law enforcement incidents were generated from those calls and from officer generated contacts. These include emergency calls, case follow up calls, citizen flag downs, traffic stops, etc. Dispatch also handled 12,593 calls for service for the Nampa Fire during that same period.
The Dispatch Center is completely computerized using an enhanced 911 phone system with a computer aided dispatch system. Nampa Police also deploys GPS mapping and GPS in all patrol cars. This aids dispatch in sending the closest unit to an in progress incident, rather than simply sending the assigned area car.
Our Agency also has Phase two 911 service. Phase II service provides location of 911 cell phone calls for fast emergency service, in the event the caller either loses connection, or is forced to end the connection. Our 911 Center also receives 911 calls via text messaging.
If you are interested in a fulfilling career as a dispatcher and challenging yourself, check out our employment requirements to see if you qualify.