Utility Billing


You can now start a new service, stop service, or request a leak check using the links below. Please note, this is not for same day service. If you do not have water and need same day service, please call us at 208-468-5711. 

You can also update your contact information or sign up for autopay.

Start Service
Stop Service
Leak Check Request
Email and Phone Number Update
Autopay Application (using voided check)

Once the form has been submitted, you will receive the following confirmation pop-up. No confirmation email can be sent at this time.: 

E-Reminder Notification

With our hectic lives, it is easy to forget when bills are due. Signing up for email reminders may prevent an unnecessary interruption of your city utilities. For more information about the program or to sign up, please select the form below.

E-Reminder Form

Quick Payment Feature
You can make a one-time payment without having to register. Just go to https://nampa.merchanttransact.com/Bills/Default.aspx , enter your account number, and click on Make Payment. Enter your payment information and submit. A receipt will be e-mailed to you. There is no fee for this service. 

Holiday Closures

We will be closed the following days in observance of holidays:
January 17
February 21
May 30
July 4
September 5
November 11
November 24 & 25
December 26


  1. Utility Billing

    Physical Address
    401 3rd St South
    Nampa, ID 83651

    Fax: (208) 318-2314

    Monday - Friday
    8:30 a.m. - 5 p.m.